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Q&A with Jean: What’s Important When Hiring a Contractor?

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Sweeten’s Founder + CEO Answers Your Renovation Questions

Renovate to live, Sweeten to thrive!

Sweeten brings homeowners an exceptional renovation experience by personally matching trusted general contractors to your project, while offering expert guidance and support—at no cost to you.

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Welcome to #4 in our series, designed to bring clarity to some of the mysteries of renovating and answer questions we hear on a daily basis! Whether you’re a first-time homeowner or a serial renovator, each project brings with it a new set of circumstances and new queries, and Sweeten is here to be a source of knowledge and reassurance.

QUESTION: What’s an important quality to remember when hiring a general contractor?

JEAN: After a homeowner posts his or her project with Sweeten and has reviewed general contractor matches, the next focus should be communication style. Simply put, you want to find a contractor with whom you can communicate well and who has a similar style to yours. Are you the type of person who wants phone calls, text messages, or only emails? Is having everything documented, including receiving a daily update, more comfortable for you, or are you more laid back? Do you tend to be upfront and direct or less so? Whatever is your preference, be sure those points of communication are aligned between you and the contractor you choose.

For a deeper dive, see General Contractor 101: How to Find One and What to Expect.

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Looking for more advice from Jean? Be sure to check out the third installment in this series, Q&A: What is a Punch List?

Sweeten handpicks the best general contractors to match each project’s location, budget, and scope, helping until project completion. Follow the blog for renovation ideas and inspiration and when you’re ready to renovate, start your renovation on Sweeten.

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We’ll match you with vetted general contractors and offer support until your project is done — at no cost to you!

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Customer review 5.0

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“I liked using Sweeten! It gave me a great place to start, since I had no idea how to begin my renovation projects. I will be using them again.”

— Mary C. from Philadelphia, PA

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