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Q&A with Jean: What’s the Most Important Factor When Hiring a Contractor?

Hiring a contractor can be a daunting task. With so many factors to consider, it’s easy to get overwhelmed. In this Q&A, we sit down with Jean, a seasoned home improvement expert, to uncover the single most important factor when selecting a contractor. From experience and insight, Jean shares invaluable advice to help you make informed decisions and ensure a successful home renovation project.

At Sweeten, we’re experts at all things general contractors. Here’s how Sweeten works: We pre-screen them for our network, carefully select the best ones for your remodeling project, and work closely with hundreds of general contractors every day.

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Sweeten brings homeowners an exceptional renovation experience by personally matching trusted general contractors to your project, while offering expert guidance and support—at no cost to you.

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Sweeten’s Founder + CEO Answers Your Renovation Questions

Welcome to #4 in our series, designed to bring clarity to some of the mysteries of renovating and answer questions we hear on a daily basis! Whether you’re a first-time homeowner or a serial renovator, each project brings with it a new set of circumstances and new queries, and Sweeten is here to be a source of knowledge and reassurance.

What’s an important quality to remember when hiring a general contractor?

JEAN: After a homeowner posts his or her project with Sweeten and has reviewed general contractor matches, the next focus should be communication style. Simply put, you want to find a contractor with whom you can communicate well and who has a similar style to yours. Are you the type of person who wants phone calls, text messages, or only emails? Is having everything documented, including receiving a daily update, more comfortable for you, or are you more laid back? Do you tend to be upfront and direct or less so? Whatever is your preference, be sure those points of communication are aligned between you and the contractor you choose.

For a deeper dive, see General Contractor 101: How to Find One and What to Expect.

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Looking for more advice from Jean? Be sure to check out the third installment in this series, Q&A: What is a Punch List?

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Find endless home renovation inspiration, detailed guides, and practical cost breakdowns from our blogs. You can also post your project on Sweeten today and get matched with our vetted general contractors and get estimates for free!

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