What would you like to share about your experience working with Expert James ?
We had a wonderful time working with James. From day one, the team was incredibly professional and responsive answering all of our emails and questions in a timely manner. As first time homeowners, we had heard horror stories from friends about unresponsive contractors they had encountered while renovating. Certainly not our experience at all with James. They worked around our budget and helped us understand which items were worth splurging on and where we could cut back. In addition, the guys working in our apartment were lovely, hard working (always arrived on time) and incredibly trustworthy...we definitely felt comfortable with them being in our home for months on end.

What did Expert James do especially well?
He handled unexpected challenges well and they were able to execute on our vision despite any speedbumps that may have risen due to the fact we live in an old pre-war building with its own quirks.

How did Expert James handle any unexpected challenges or surprises during the renovation?
From day one, James truly the ground running. They were able to quickly secure the relevant permits needed for our project to begin and shielded us from the complications around the process which made life much easier for us. We really appreciated the fact that it's truly an integrated design/build firm, so we didn't feel like hiring an outside designer was necessary. We presented them with our Pinterest board of design ideas for kitchen and bathrooms and they selected relevant tile, floors, etc. that matched up with the look we were going for. They also picked out vaniities mirrors, etc. which saved us tons of time. James is incredibly detail oriented and went the extra mile to make sure we were pleased with the results.